This Preliminary Information communication provides information to the technician about vehicles that have...

Bulletin number

PIP5150A

Component

Engine

Summary

This Preliminary Information communication provides information to the technician about vehicles that have a rattle or knock noise from the engine transmission area when starting the vehicle. Technician will need to verify that noise is not engine related by following "Engine Noise on Start-up, but only lasting a few seconds" diagnostic in Service Information. Technician should be advised that Engineering has identified that the starter motor is rotating the crankshaft at a speed that excites the dual mass flywheel springs and is the root cause of the noise.

Owners of these vehicles have filed 776 complaints in the engine category.