Structure: body: hatchback/liftgate: support device/strut

Bulletin number

PIT5471

Component

Structure: body: hatchback/liftgate: support device/strut

Summary

This Preliminary Information communication provides information to the technician about vehicles that the lift-gate actuator or strut that is going to be removed or replaced. If the actuator or strut comes loose off a ball stud after it has been reinstalled. Technician will need to replace the ball stud or ball stud w/bracket, the actuator or strut, and ensure the ball socket clips are properly orientated and seated to prevent it from reoccurring.

Owners of these vehicles have filed 124 complaints in the body category.