Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if...

Bulletin number

MT-010-17

Component

Electrical system: instrument cluster/panel

Summary

Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. This is caused by an incorrectly learned zero-point (closed position) of the Active Driving Display. The main reason this happens is because an object (e.g. gloves, paper, etc. ) was placed in the storage area where the mirror and optical receiver are housed. If an object is detected (i.e., jammed) when the Active Driving Display closes after switching the ignition OFF, the system determines this as abnormal and stops the closing operation, leaving the Active Driving Display in an open position. When the engine is started the next time, correction of the zero-point is automatically performed. If the object is still in the storage area during the correction, the system learns the incorrect position as the zero-point. As a result, the zero-point position largely deviates from the standard position; therefore, it becomes impossible to view the Active Driving Display from the normal view position.

Owners of these vehicles have filed 136 complaints in the electrical category.