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September 14, 2017 Service bulletin

Region Email: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing...

Toyota technical service bulletin ZH1_Region Email for 2013-2015 Toyota RAV4.

Bulletin number
ZH1_Region Email
Component
Power train: automatic transmission: torque converter
Summary
Region Email: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for repairs related to U760E Torque Converter Shudder. In these vehicles, Toyota has received some reports where vehicles may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions between approximately 25 ? 50 mph. Although the Torque Converter is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to Torque Converter Shudder.

Owners of these vehicles have filed 74 complaints in the transmission category.

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