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September 14, 2017 Service bulletin

Region Letter: In these vehicles, Toyota has received some reports where vehicles may exhibit a brief...

Toyota technical service bulletin ZH1_Region Lette for 2013-2015 Toyota RAV4.

Bulletin number
ZH1_Region Lette
Component
Power train: automatic transmission: torque converter
Summary
Region Letter: In these vehicles, Toyota has received some reports where vehicles may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions between approximately 25 ? 50 mph. Although the Torque Converter is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to Torque Converter Shudder.

Owners of these vehicles have filed 74 complaints in the transmission category.

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