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January 20, 2016 Service bulletin

Floor console assembly

Dodge technical service bulletin 1NN14DX9A$ for 2012 Dodge RAM 1500, 2013-2015 Ram 1500 and 2012 Dodge RAM 2500 and others.

Bulletin number
1NN14DX9A$
Component
Equipment
Summary
FLOOR CONSOLE ASSEMBLY Please call Mike Wicker on cell (248) 821-9350 regarding Center Floor Console Armrest Lid not latching properly. If you don't receive a response within 20 minutes, then continue with normal repair procedure.~ Please follow this procedure to resolve Center Floor Console noise (e.g. ticking, buzz, squeak, rattle):~ 1) Remove tape/film from the Center Floor Console latching surfaces within the Armrest Lid {upper compartment} & bezel and Storage Bin {lower compartment} latch & bezel surfaces).~ 2) Apply interior cleaner onto cloth to remove the tape/film adhesive from the plastic latch & bezel and Storage Bin & Armrest Lid contact surfaces.~ Verify problem is resolved.

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