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June 24, 2014 Service bulletin

Technical Bulletin (Front Suspension Creaking Noise): Front suspension creaking noise during suspension...

Volkswagen technical service bulletin V401403 2028353 for 2011-2012, 2014 Volkswagen Passat.

Bulletin number
V401403 2028353
Component
Suspension
Summary
Technical Bulletin (Front Suspension Creaking Noise): Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface). The Coil Spring is not formed correctly and rubs against the perch of the strut. The production solution for this issue was Improved parts installed in production since CW 18/14. This document informs on how to diagnoise the issue as well.

Owners of these vehicles have filed 8 complaints in the suspension category.

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