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June 9, 2017 Service bulletin

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough...

Mazda technical service bulletin 02-003-17-3300b for 2013-2016 Mazda CX-5, 2014-2017 Mazda MAZDA6 and 2016 Mazda CX-3.

Bulletin number
02-003-17-3300b
Component
Suspension: front: shock absorber
Summary
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped.The noise may be due to:? Upper front strut bearing (A) damage. (CX-5 and Mazda6)? Squeak type noise between the front strut bearing and coil spring. (CX-3, CX-5 and Mazda6)? The bump stopper (C) may be contacting the strut bearing when the front shock absorber is compressed, causing a popping noise. (Mazda6 only)? The front lower arm bushing (D) is making a creak type noise in wet road conditions. (CX-5 and Mazda6).

Owners of these vehicles have filed 38 complaints in the suspension category.

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