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June 19, 2015 Service bulletin

MMI freezes or crashes and restarts when telephone address book is searched

Audi technical service bulletin A911594 2036576- for 2010 Audi A4, 2012-2015 Audi A6 and 2010-2015 Audi Q5 and others.

Bulletin number
A911594 2036576-
Component
Equipment: electrical
Summary
Supersedes Technical Service Bulletin Group 91 number 14-28 dated March 6, 2014. MMI freezes or crashes and restarts when telephone address book is searched. This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.

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