The initial recall (17V298) was performed in 2017 and then the problem reoccurred in 2026 (cracked fuel flange) making it dangerous to drive. This was subsequently fixed at an Audi dealership and they have refused to cover it. Under terms of the recall, it states that this should not be charged to the customer however the charge of $1,670.36 was levied against me. I subsequently opened a case (#07770420) with Audi and they said that they were not obligated to perform that identical fix mentioned after 12 months from the first, even if the same problem occurs again. This shows that the defect still exists in these cars (2013 Audi Q7 premium) and is a hazard. I believe that Audi should reimburse me and any other Audi customer since the remedy to the recall was not permanent.
The worst 2013 Audi Q7 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Fuel system16
- Engine11
- Visibility8
- Transmission4
- Brakes3
- Electrical3
- Acceleration2
- Airbags2
- Steering2
- Driver assistance1
- Lights1
- Tires1
- Wheels1
Specific symptoms reported on the 2013 Audi Q7
Recalls 3
Equipment: other: labels
- What is wrong
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
- Risk
- An overloaded vehicle can increase the risk of a crash.
- Remedy
- Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1‑800‑253‑2834. Audi's number for this recall is 50G5.
Recall number 23V086000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V‑660.
Recall number 17V298000 · Recall details
Engine and engine cooling
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013 Audi Q7 vehicles manufactured June 5, 2012, to November 29, 2012 and equipped with a 3.0L TDI engine. In the affected vehicles, a check valve in the engine may become contaminated with plastic debris and allow engine oil to leak into the brake booster.
- Risk
- If oil leaks into the brake booster, the brake booster diaphragm may rupture causing a loss of power braking assist, and increasing the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will replace a vacuum line, free of charge. Dealers will also inspect the brake booster system for oil contamination and, if oil contamination is present, additional components will be replaced, free of charge. The recall began on September 24, 2014. Owners may contact Audi at 1‑800‑253‑2834. Volkswagen's number for this recall is 47L8.
Recall number 14V516000 · Recall details
Technical service bulletins for the 2013 Audi Q7 1,243
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This bulletin provides informaiton on the use of the PICO-NVH tool (VAS 611 015).
- This bulletin provides information to aid in diagnosing the vehicle locking system.
- This bulletin provides information when the engine is not runing smoothly; all gas engines.
- This bulletin provides information on VIN plates, Safety Certification labels, and ordering procedures.
- This bulletin provides information for reporting safety related information to the manufacturer.
- This bulletin states that technicians are required to report to the manufacturer when a vehicle has...
- This bulletin provides information about vibrations and rotational steering vibrations.
- This bulletin provides information when the license plate mounting bracket threded inserts are stripped.
- This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- This TSB describes a corrosion issue due to outside influence and the prohibition of warranty in these cases.
2013 Audi Q7 fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 3.0L 6‑cyl Diesel | AWD | 19 | 27 | 22 |
| 3.0L 6‑cyl | AWD | 16 | 21 | 18 |
What 2013 Audi Q7 owners say
Most recent owner complaints, unedited.
The contact owns a 2013 Audi Q7. The contact stated that there was a fuel odor inside the vehicle that became stronger over time. The vehicle was taken to a certified mechanic and was diagnosed with fuel pump failure. The manufacturer was informed of the failure. The manufacturer informed the contact that the vehicle was included in the federal safety agency Campaign Number: 17V298000 (Fuel System, Gasoline); and the recall repair had been completed on May 14, 2018. The contact was referred to the dealer for assistance. The failure mileage was approximately 156,000.
About 3 weeks ago I started to slightly smell gas around my car. As I drove it the smell started getting worse and I noticed what looks like a gas leak leaking from under the drivers side back door area under my car. So I took it to Meadlins Auto Care to be diagnosed and they said that the lower intank fuel pump needs to be replaced and that the car is very dangerous to drive because of the gas fumes leaking inside and outside of the vehicle.
On XXX, I was driving northbound on US-101 from [XXX] to [XXX] to pick up a family member for an appointment. The vehicle had been operating normally at freeway speed. As traffic slowed for a construction zone near Summerland, I intentionally reduced speed to approximately 20 mph. At that point, I heard a sudden abnormal rotational mechanical noise from the engine compartment, best described as a flapping or rubbing sound. The noise had not been present earlier during the drive. Within moments, the engine lost power and shut down. The vehicle lost propulsion while in traffic, and power steering assist was lost after the engine stopped. I was able to safely maneuver the vehicle off the roadway. The engine would not restart. Before this incident, I did not observe any meaningful warning of an impending catastrophic engine failure. I did not observe an engine overheating warning, an oil-pressure warning, or any other dashboard warning indicating an imminent engine seizure. Before purchasing the vehicle, and during my ownership, I used Ross-Tech VCDS (Audi/VW-specific diagnostic software) as part of proactive maintenance and monitoring. Nothing identified an impending catastrophic engine failure. The vehicle was transported to an independent European repair facility for inspection. The shop determined that the engine is mechanically seized and advised that the precise initiating cause cannot be determined without engine disassembly. An Audi dealership likewise indicated that additional manufacturer-level diagnostic procedures would be required. A case was created, and Audi declined assistance. I am submitting this complaint because the engine failed suddenly during normal operation without a meaningful advance warning, resulting in an immediate loss of propulsion in traffic. I believe this type of unexpected catastrophic engine failure presents a potential safety concern if it occurs while the vehicle is being operated on a public roadway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
The fuel pump flange repair was a joke on this car. It should've been replaced not just put a black tar like sealant on it. That was an error on Audi's part. The sealant didn't keep it from forming a leak in the stress cracks that were being reported. Mine says all recalls have been completed. I just experienced a very bad fuel leak from the fuel filter/pump flange. I investigated the issue myself and found a black tar like sealant on top of the filter. That didn't stop it from cracking and leaking as was being reported in the first place. I have photos and video of how bad of a leak. Audi should do the right thing and replace every filter that they (sealed). That was not a fix. it was a blind shot at a fix. Audi should have a lawsuit against them for the repairs and wasted fuel that Audi customers have endured!
My gas tank started to leak while I was driving putting the my safety and the safety of my entire family at risk. This is know major recall 20Z8 that Audi has never got to fix properly. The recall remedy demonstrably did not prevent the failure it was issued for. This is an active fuel leak with fire risk. I'm requesting Audi cover this repair.
Fuel pump leak
Limp mode. started shortly after my purchase in May 2024. On highway and would go into limp mode, almost got hit and caused danger to other traffic. thought it was fixed and it happened again. went to pull out and make a left hand turn and had no rpms again, limp mode. Almost got t-boned. multiple electric issues. drivers side light. windows not wanting to work at times.
Lights on dash were flashing in cluster which made it look like it was low tire pressure. I had a portable air pump which showed tires were fine. The vehicle went into some kind of limp mode which prevented the vehicle from driving the speed limit. It was taken to Auto service center. The diagnosis was Engine failure due to a burnt valve. It's been confirmed through the dealership, mechanics and consumers that is a common problem with this particular make and model vehicle. This engine failure left me on the side of the road and not feeling safe at all while being approximately 3 hours from my home. As an Audi owner I'm was so disappointed to be told that I needed a new motor even though it still runs in limp mode. This vehicle has less than 150k miles. It was the best European vehicle I ever owned until it wasn't. Bad call and poor quality control Audi!
Lately, I have been adding coolant to my car - 2013 Audi Q& TDI and Motor Oil for unknown reasons why it was happening. It started last year, 2023. I thought it was a normal thing that the oil level and coolant level kept on getting depleted. Comparing with my other car, i.e. a 2016 Toyota Avalon, I never encountered these problems My Audi car was serviced sometime 2018 and apparently all gaskets of the engine were replaced after I complained about severe leaking of oil inside my car garage. Until I went online to get if there were similar complaints of other users of this car were reported. My friend's car of same Audi model was also experiencing the same issue. I was also observing a similar gas smell inside my Audi car, whenever I start the engine and my air vent is not closed for couple of months. When I had it serviced to check my vent filter, the mechanic also noticed that there was leaking oil near the filter housing. The brake power is so low despite having it serviced for brake assist recall sometime in 2016 despite new Brake pads were installed. I also noticed that the brake fluid was getting lower sometime July 2023. Looking at the list of recalls - these complaints were not addressed by those 3 recalls reported to the federal safety agency.
Compare the 2013 Audi Q7
Q7 vs Acura MDXQ7 vs BMW X5Q7 vs Volvo XC90Q7 vs Lexus RXQ7 vs Mercedes-Benz GLE 350Q7 vs Cadillac XT5
Other model years
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Questions about the 2013 Audi Q7
Is the 2013 Audi Q7 reliable?
Owners have filed 44 complaints about the 2013 Audi Q7, 1.3 times a typical Q7 model year.
What is the 2013 Audi Q7 year score?
The 2013 Audi Q7 scores 54 out of 100 (below average). The score compares it with the other model years of the Audi Q7: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2013 Audi Q7?
Fuel and propulsion system, with 16 complaints, typically around 82,140 miles. Next is engine (11).
How many recalls does the 2013 Audi Q7 have?
3 recalls, covering equipment, fuel system, gasoline and engine and engine cooling.
What gas mileage does the 2013 Audi Q7 get?
Official estimates for the 2013 Audi Q7 range from 18 to 22 mpg combined. The most efficient version (3.0L 6-cyl diesel, AWD) gets 19 city and 27 highway.
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