About 3 weeks ago I started to slightly smell gas around my car. As I drove it the smell started getting worse and I noticed what looks like a gas leak leaking from under the drivers side back door area under my car. So I took it to Meadlins Auto Care to be diagnosed and they said that the lower intank fuel pump needs to be replaced and that the car is very dangerous to drive because of the gas fumes leaking inside and outside of the vehicle.
2013 Audi Q7: fuel leak
5 of the 44 complaints about the 2013 Audi Q7 describe fuel leak.
- owner complaints
- 5
- of this car's complaints
- 11%
- recalls
- 1
Is there a fix? There is 1 recall and 5 service bulletins for this area of the car. See below
Fuel leak by model year
What owners say
The fuel pump flange repair was a joke on this car. It should've been replaced not just put a black tar like sealant on it. That was an error on Audi's part. The sealant didn't keep it from forming a leak in the stress cracks that were being reported. Mine says all recalls have been completed. I just experienced a very bad fuel leak from the fuel filter/pump flange. I investigated the issue myself and found a black tar like sealant on top of the filter. That didn't stop it from cracking and leaking as was being reported in the first place. I have photos and video of how bad of a leak. Audi should do the right thing and replace every filter that they (sealed). That was not a fix. it was a blind shot at a fix. Audi should have a lawsuit against them for the repairs and wasted fuel that Audi customers have endured!
My gas tank started to leak while I was driving putting the my safety and the safety of my entire family at risk. This is know major recall 20Z8 that Audi has never got to fix properly. The recall remedy demonstrably did not prevent the failure it was issued for. This is an active fuel leak with fire risk. I'm requesting Audi cover this repair.
I had the Fuel Filter flange crack and leak fuel into an area where an electronic plug exists. This leak was part of the federal safety agency recall #17V298 from 2017. I took my vehicle into the dealer and had it inspected per the letter sent to me. The dealers repair included placing a rubberized butyl tape over the flange that they claimed would prevent it from ever developing a leak of fuel. When I discovered the fuel leak and found it was leaking at the flange (Thru the butyl tape) I phoned the dealer who would not take the car in for inspection for five days (their earliest appointment). I have one vehicle and being without one for five days was not a viable option for me. I purchased the part from the Audi dealership and replaced it myself correcting the fuel leak. I phoned Audi North America to file for re-imbursement of the 340 dollars I paid for the part and it was rejected as they claimed they had repaired my vehicle under the recall. I was able to locate on the internet where Audi was re-notifying owners of vehicles to have the part replaced after the tape had been installed as the tape was found to be a temporary non lasting band aid to a serious problem. I was never notified of the secondary letter and was told by Audi that my vehicle was not included in the secondary callback for repairs. The fuel leak occurs underneath the rear passenger seat with a thin aluminum cover over the Fuel Filter Flange. When the flange began leaking, it fills up with fuel right under the seat causing a major safety issue considering it is installed on the top of the fuel tank. It was, a part that needed to be corrected immediately, and the Audi dealership left me no other option but to repair it myself. I feel that Audi failed to repair the vehicle correctly when I took it in for the recall repair in November of 2017. The put a band aid on a problem hoping the leak would never occur, but, when the leak occurred they failed to remedy the issue. Thank you.
Please help! Strong fuel odor located under the driver, passenger side. No faults reported when turning on the vehicle. Fuel tank under vehicle shows evidence of fuel leak coming from the top. Vehicle was purchased as brand new, I'm the first owner in 2013 straight from audi dealership. Upon further investigation, after removing back passenger seat on the driver side, when removing round silver fuel cover, noticed some type of black tape or goo was melting above the fuel filter. Hard to describe, see attached images. After turning the vehicle halfway on, not fully, I can see fuel leaking off the top, possible crack that was covered by black goo or tape. Vehicle will run out of fuel 2-3 days after filling full tank.
Service bulletins that may apply
Related recalls
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V‑660.
Recall number 17V298000 · Recall details
Questions about the 2013 Audi Q7 fuel leak
Is fuel leak a common problem on the 2013 Audi Q7?
5 of 44 owner complaints about the 2013 Audi Q7 (11%) mention fuel leak. The model year with the most reports is 2008.
Is there a recall or service bulletin for this on the 2013 Audi Q7?
There is 1 recall and 5 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Audi Q7
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