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November 16, 2016 Service bulletin

UConnect Theater Remote Before replacing the Remote Control for the Rear Seat Entertainment system due to...

Chrysler technical service bulletin 9003634 for 2017 Chrysler Pacifica.

Bulletin number
9003634
Component
Electrical system: software
Summary
UConnect Theater Remote Before replacing the Remote Control for the Rear Seat Entertainment system due to pairing issues, ensure that the VRM and radio software is at the latest level. If remote pairing still fails at the newer software levels, turn the ignition off, close all the doors, and wait for the cluster to go to sleep. Key the car back to ACC and retry the pairing procedure. For any additional questions regarding part numbers, software levels, or support please call Matt Marcantonio at Cell (248) 736-4158 or Rick Gordon at Cell (248) 630-6281.

Owners of these vehicles have filed 397 complaints in the electrical category.

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