The Google Earth map will not load
Audi technical service bulletin A911270 2032240- for 2012-2013 Audi A6, 2013 Audi Q5 and 2012-2013 Audi Q7 and others.
- Bulletin number
- A911270 2032240-
- Component
- Equipment: other: owners/service/other manual
- Summary
- The Google Earth map will not load. The display shows an active data connection, and ? Google? is almost fully white. Customer has active Audi Connect subscription. All other Audi Connect functions operate normally. The concern only occurs if the vehicle is started in a 2G cellular zone. The system operates normally if started in a 3G cellular zone. The vehicle has MMI software 0566 installed. Certain Audi Connect partner carriers are transmitting data that is not supported by the MMI. The data disrupts the loading process of Google Earth and causes it to not completely load.
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