Supersedes Technical Service Bulletin Group 91 number 13-73 dated January 25, 2013
Audi technical service bulletin A911380 2032706- for 2011-2013 Audi A6, 2011-2013 Audi Q5 and 2011-2013 Audi Q7 and others.
- Bulletin number
- A911380 2032706-
- Component
- Equipment: electrical: radio/tape deck/cd etc.
- Summary
- Supersedes Technical Service Bulletin Group 91 number 13-73 dated January 25, 2013. Customer complains of a "popping" noise from the radio followed by 10-15 seconds of no audio. The concern can happen in any audio source. Vehicle is equipped with MMI 3G or MMI 3G+ infotainment systems. Vehicle is not equipped with Bose or Bang & Olufsen sound systems. An ignition cycle is not required for audio to resume.The problem originates in the HD radio code, which can create a "resetting" within the radio unit. Because the tuner is always active in the background, the problem can occur regardless of the audio source or if the HD radio is on or off. It can also occur at any point that the MMI is on, but not necessarily active. For example, the customer opens a door and the MMI starts up. Even though the system is not ?on? because the ignition is not active, the tuner is running and can create the effect.
Vehicles covered
- Audi A6 2011-2013 201120122013
- Audi Q5 2011-2013 201120122013
- Audi Q7 2011-2013 201120122013
- Audi A5 2011-2013 201120122013
- Audi A8 2011-2013 201120122013
- Audi A4 Allroad 2013 2013
- Audi S6 2011-2013 201120122013
- Audi A7 2012-2013 20122013
- Audi Allroad 2013 2013
- Audi A4 Avant 2011-2012 20112012
- Audi S7 2012-2013 20122013
- Audi A5 Cabriolet 2011-2013 201120122013
- Audi S8 2011-2013 201120122013
- Audi RS 5 2012-2013 20122013
- Audi S5 Cabriolet 2011 2011
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