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July 30, 2013 Service bulletin

Supersedes Technical Service Bulletin Group 91 number 12-38 dated March 2, 2012

Audi technical service bulletin A911396 2026390- for 2010 Audi A4, 2010-2015 Audi A6 and 2009-2015 Audi Q5 and others.

Bulletin number
A911396 2026390-
Component
Equipment: electrical: radio/tape deck/cd etc.
Summary
Supersedes Technical Service Bulletin Group 91 number 12-38 dated March 2, 2012. When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes in one of the following scenarios: After the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), the screen freezes briefly. After the ignition is switched on (shortly after the phone automatically reconnects with the vehicle). After the phonebook has downloaded. When the voice recognition system is used, a message appears in the MMI screen stating that the phone book is too large and that the voice recognition system cannot be used. The command "Call " is a global MMI command that is available in the telephone menu and main menu screens. If either menu is displayed, the message can appear when the voice recognition button (push to talk) on the steering wheel is pressed.

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