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December 10, 2014 Service bulletin

Clunking or rattling noises are heard from rear suspension area when vehicle is driven over bumps

Audi technical service bulletin A421422 2038689- for 2014-2016 Audi A6, 2014-2016 Audi A5 and 2014-2016 Audi A4 Allroad and others.

Bulletin number
A421422 2038689-
Component
Structure
Summary
Clunking or rattling noises are heard from rear suspension area when vehicle is driven over bumps. These noises can be caused by an improperly seated rear bump stop (which occurs when the rear bump stop was not fully inserted into the rear shock absorber mounting during PDI).

Owners of these vehicles have filed 13 complaints in the body category.

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