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February 8, 2013 Service bulletin

Technical Bulletin (Update Programming RCD-510 Radio (Premium 8)): Programming contained in software...

Volkswagen technical service bulletin V911305 2031136 for 2012-2013 Volkswagen Jetta, 2012-2013 Volkswagen Passat and 2012-2013 Volkswagen Beetle and others.

Bulletin number
V911305 2031136
Component
Electrical system: software
Summary
Technical Bulletin (Update Programming RCD-510 Radio (Premium 8)): Programming contained in software level(s) for certain RCD-510 Radio (Premium 8) radios may cause Bluetooth audio quality complaints for model year 2012, and 2013. The production solution for this issue is a running software change. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

Owners of these vehicles have filed 660 complaints in the electrical category.

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