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December 5, 2016 Service bulletin

16097 Customer Satisfaction

Chevrolet technical service bulletin GCUS-3-775 for 2017 Chevrolet Express and 2017 GMC Savana.

Bulletin number
GCUS-3-775
Component
Structure
Summary
16097 Customer Satisfaction. Some vehicles had TRAILER WIRING, DUAL 4-pin/7-pin SEALED CONNECTOR, listed on the window Label. GM charged for but did not ?loose ship? the connector when it left the assembly plant. Customers with this condition may contact their local GM dealer to communicate their VIN, and the dealer will arrange to provide a dual 4-pin/7-pin sealed connector for them to pick up at no charge. Dealers are to place the part in the glove box for inventory vehicles. Dealers are to tighten the transmission mount fastener to specification.

Owners of these vehicles have filed 1 complaints in the body category.

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