November 22, 2017 Service bulletin

Some 2017-2018 Escape vehicles with electronic manual temperature control (EMTC) and ford original...

Ford technical service bulletin SSM 46933 for 2017-2018 Ford Escape.

Bulletin number: SSM 46933
Component: Electrical system
Summary: Some 2017-2018 Escape vehicles with electronic manual temperature control (EMTC) and ford original accessory (FOA) or factory invoiced accessory (FIA) scalable remote start systems may exhibit a concern of the air distribution and temperature controls becoming locked after 5 minutes when the vehicle is started with the remote start system. Reprogram the heating ventilation and air conditioning (HVAC) module using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 107.01 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 19980 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.

Owners of these vehicles have filed 213 complaints in the electrical category.

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