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January 25, 2018 Service bulletin

Region Email: Toyota has received a number of reports regarding the halogen head lamps on certain 2010 ?...

Toyota technical service bulletin ZHB_Region Email for 2010-2011 Toyota Prius.

Bulletin number
ZHB_Region Email
Component
Exterior lighting: headlights
Summary
Region Email: Toyota has received a number of reports regarding the halogen head lamps on certain 2010 ? 2011 model year Prius vehicles. In these reports, customers have indicated that their vehicle?s halogen low beam headlamp bulb lifetime is shorter than expected. Although the Halogen Low Beam Headlamp Bulbs are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage related to the halogen head lamp bulbs due to these circumstances. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

Owners of these vehicles have filed 199 complaints in the lights category.

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