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March 20, 2018 Service bulletin

Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer

Chrysler technical service bulletin TS-WI-0257 for 2017-2018 Chrysler Pacifica.

Bulletin number
TS-WI-0257
Component
Electrical system
Summary
Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This removes the 1 to 2 second window in the VMIQ software programming immediately prior to the OEM and VMI computers go into 'sleep' mode. During that window, the OEM door operator module may not accept an open or close signal while manual door operation remains unaffected

Owners of these vehicles have filed 688 complaints in the electrical category.

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