Condition in which one or both power back door actuator units separate from the ball mounts on the hatch...

Bulletin number

T-SB-0168-13

Component

Structure: body: door: hinge and attachments

Summary

Some 2013 model year Limited grade RAV4 vehicles may exhibit a condition in which one or both power back door actuator units separate from the ball mounts on the hatch or the body. Additionally, wiring on the actuator may be damaged, causing the power back door to become inoperative with Diagnostic Trouble Codes (DTCs) B2226, B2227, B2228, or B2229 present. Follow the Repair Procedure in this bulletin to address this condition.

Owners of these vehicles have filed 28 complaints in the body category.