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July 18, 2013 Service bulletin

Condition where the Power Back Door does not close properly

Toyota technical service bulletin T-SB-0091-12 Rev for 2008-2012 Toyota Highlander.

Bulletin number
T-SB-0091-12 Rev
Component
Electrical system
Summary
Some 2008-2012 model year Highlander and Highlander HV vehicles may exhibit a condition where the Power Back Door does not close properly. The Back Door may get to the fully closed position and then reverse to the open position. In cases where the Power Back Door does close, a pop or clunk noise may also be heard when the back door latch reaches the striker during the power close function.

Owners of these vehicles have filed 169 complaints in the electrical category.

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