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August 3, 2017 Service bulletin

Region Email: Toyota has received a number of reports regarding the power sliding door rear lock...

Toyota technical service bulletin ZH5_Region Email for 2011-2015 Toyota Sienna.

Bulletin number
ZH5_Region Email
Component
Structure: body: door
Summary
Region Email: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2015 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ? During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open positon. ? During power mode closing operation, the power sliding door cannot completely close and latch. ? The power mode closing operation of the power sliding door is inoperative.

Owners of these vehicles have filed 375 complaints in the body category.

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