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December 17, 2015 Service bulletin

WPB: Background: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting...

Lexus technical service bulletin ZLD_Warranty Pol for 2007 Lexus ES350, 2004-2009 Lexus RX and 2006-2008 Lexus IS 250 and others.

Bulletin number
ZLD_Warranty Pol
Component
Electrical system: instrument cluster/panel
Summary
WPB: Background: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement phase of this warranty enhancement program. Since this announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this program. Due to the age, volume, and breadth of the covered vehicles involved in the Program, and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing.

Owners of these vehicles have filed 89 complaints in the electrical category.

Vehicles covered

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