2017-2018 QX30; DEACTIVATION AND ACTIVATION OF INTELLIGENT KEYS SERVICE INFORMATION Intelligent Keys, for...

Bulletin number

ITB18-012

Component

Engine

Summary

2017-2018 QX30; DEACTIVATION AND ACTIVATION OF INTELLIGENT KEYS SERVICE INFORMATION Intelligent Keys, for the Applied Vehicles, have a feature that allows them to be deactivated to save battery power when Intelligent Key is not being used for extended periods of time. While the Intelligent Keys are deactivated, the following vehicle features will also be inactive: - Door Lock/Unlock cannot be operated by touching the request switch on the outside door handle. - Vehicle will display ?key not detected? message. - Engine will not start unless the Intelligent Key is inserted in the ignition lock. IMPORTANT: - Do not replace the Intelligent Key to resolve these concerns. - Please inform the customer of this feature. DEACTIVATING AND RE-ACTIVATION: NOTE: For the purposes of deactivation/activation, the vehicle does not have to be nearby. To Deactivate - Press the lock button on the Intelligent Key twice in rapid succession. The battery check lamp on the Intelligent Key will light up twice briefly and Intelligent Key is deactivated. To Activate - Press any button on the Intelligent Key or insert the Intelligent Key into the ignition lock. The Intelligent Key is now activated and all of its associated features are available again. NOTE: See page 2 for examples of how to remove the Start/Stop push button from those vehicle that are equipped with them.

Owners of these vehicles have filed 7 complaints in the engine category.