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April 27, 2018 Service bulletin

Inoperative driver and/or front passenger side seat warmer(s) in any mode (High, Mid and Low)

Mazda technical service bulletin 09-017-18-3437a for 2013-2016 Mazda CX-5.

Bulletin number
09-017-18-3437a
Component
Seats: front assembly: seat heater/cooler
Summary
Some vehicles may exhibit inoperative driver and/or front passenger side seat warmer(s) in any mode (High, Mid and Low). This may be caused by repeated load applied to the seat cushion (1) while the seat isoccupied. A section of the heater mat (2) just above the reinforcement rod (3) in the cushion pad contactsinternal heater mat wire and causes damage (4).

Owners of these vehicles have filed 40 complaints in the seats category.

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