Part Description: Upper and Lower Sliding Door Rollers Issue Description: If you are replacing this part...

Bulletin number

9002385

Component

Structure: body: door: hinge and attachments

Summary

Part Description: Upper and Lower Sliding Door Rollers Issue Description: If you are replacing this part for a NOISE condition, please perform the following procedure:~ 1. Cycle the sliding door to open, then close and inspect the upper track for hinge trim line contact to stud head contact.~ 2. Adjust the upper hinge accordingly to provide adequate clearance from the trim line to the stud heads in the track. See the Service Manual for hinge torque specification.~ 3. Apply a pea size amount of Krytox Lube (Service Part Number 05019060AA) to the upper and lower track at locations.

Owners of these vehicles have filed 182 complaints in the body category.