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March 29, 2018 Service bulletin

Some 2015-2018 Explorer vehicles equipped with Hankook brand tires may exhibit tread wear that is not the...

Ford technical service bulletin SSM 47195 for 2015-2018 Ford Explorer.

Bulletin number
SSM 47195
Component
Tires: tread/belt
Summary
Some 2015-2018 Explorer vehicles equipped with Hankook brand tires may exhibit tread wear that is not the result of vehicle alignment concerns. For customer satisfaction, Hankook is offering pro-rated tire replacement for vehicles with less than 36,000 Miles. This program is managed by Hankook Tire America Corp. and not claimed under Ford new vehicle limited warranty. If the tire side wall is marked as: 255/50R20 105H Ventus S1 Noble 2, contact Hankook Technical Service for possible pro-rated tire replacement. Refer to FMCDealer.com Tire Page for details and Hankook contact information.

Owners of these vehicles have filed 50 complaints in the tires category.

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