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April 6, 2018 Service bulletin

Various 2018 vehicles equipped with SYNC or SYNC 3 automatic system updates via WI-FI are unable to...

Ford technical service bulletin SSM 47219 for 2018 Ford F-150, 2018 Ford Explorer and 2018 Ford Escape and others.

Bulletin number
SSM 47219
Component
Equipment: electrical
Summary
Various 2018 vehicles equipped with SYNC or SYNC 3 automatic system updates via WI-FI are unable to connect to the vehicles 4G WI-FI Hotspot. SYNC/SYNC3 with automatic system updates do not support connecting SYNC to the vehicles internal 4G WI-FI Hotspot if equipped. The SYNC automatic update feature must be connected to an external Wi-Fi source to function properly. No repairs should be made in attempt to correct this concern.

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