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April 17, 2018 Service bulletin

Some 2018 Edge and MKX vehicles built on or before 28-Feb-2018, may exhibit a concern of the liftgate ajar...

Ford technical service bulletin SSM 47243 for 2018 Ford Edge and 2018 Lincoln MKX.

Bulletin number
SSM 47243
Component
Electrical system
Summary
Some 2018 Edge and MKX vehicles built on or before 28-Feb-2018, may exhibit a concern of the liftgate ajar message remains on with the liftgate fully closed. The customer may also complain of an intermittent alarm activation. This may be due to a broken switch inside of the liftgate latch. Replace the liftgate latch. Refer to Workshop Manual (WSM), Section 501-14. For claiming, use causal part 7443150 with the appropriate body code for your vehicle and applicable labor operations in Section 12 of the Service Labor Times Standards (SLTS) Manual.

Owners of these vehicles have filed 43 complaints in the electrical category.

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