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March 29, 2017 Service bulletin

Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear:...

Jeep technical service bulletin 9003584 for 2016-2017 Jeep Grand Cherokee, 2016-2017 Dodge Durango and 2017 Chrysler Pacifica and others.

Bulletin number
9003584
Component
Steering
Summary
Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communication or DTC (other then above) issue please contact: Terry Gavit @ cell (248) 882-6108 [email protected] Engineering is requesting a copy of Vehicle Scan Report (VSR) to be emailed to the above address. 2) Noise or Mechanical issue please contact: Ruth Delong @ cell (810) 569-0354.~ If you do not receive a return call within 15 minutes, proceed with the repair.~ Please be sure to attach a copy of the Vehicle Scan Report on the repair order

Owners of these vehicles have filed 377 complaints in the steering category.

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