Electric Intake Valve Timing Control (eVTC) Module Retailer Inventory Retailer Announcement INFINITI is...

Bulletin number

PC625

Component

Electrical system

Summary

Electric Intake Valve Timing Control (eVTC) Module Retailer Inventory Retailer Announcement INFINITI is conducting a quality action to replace the electric intake Valve Timing Control (eVTC) module with a control module containing updated software on 1,156 specific 2018 INFINITI QX60 vehicles in new vehicle inventory. This quality action is limited to the following cold weather states: AK, CO, CT, IA, ID, IL, IN, KS, ME, MI, MN, MT, ND, NE, NV, NY, OH, PA, SD, UT, VT, WA, WI, and WY. The current software installed may incorrectly illuminate the Malfunction Indicator Lamp (MIL) if certain cold start conditions are met. Affected vehicles are not subject to stop sale and are either currently in retailer inventory or assigned and in transit to the retailer. INFINITI requests retailers to remedy all affected inventory vehicles prior to sale to ensure client satisfaction. What Retailers Should Do PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this client satisfaction initiative using Service Comm or DBS National Service History ? Open Campaigns I.D. PC625 - Refer to IPSB 15-286 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to replace the electric intake Valve Timing Control (eVTC) module. - INFINITI has developed an automatic parts shipment to provide affected retailers with enough parts to repair 50% of their affected inventory. Parts will begin arriving at retailers on Wednesday, May 2, 2018. - A second automatic parts shipment will arrive at retailers the week ending May 25, 2018. 3. The service department should submit the applicable warranty claim for the action performed so it can be closed on Service Comm and release the vehicle.

Owners of these vehicles have filed 6 complaints in the electrical category.