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April 6, 2017 Service bulletin

Warranty Policy Bulletin POL17-04: Toyota has received reports of customer concerns in which the power...

Toyota technical service bulletin ZG4 POL17-04 for 2008-2013 Toyota Highlander and 2008-2013 Toyota Highlander Hybrid.

Bulletin number
ZG4 POL17-04
Component
Electrical system
Summary
Warranty Policy Bulletin POL17-04: Toyota has received reports of customer concerns in which the power back door does not close properly. In some cases, the power back door may reach the fully closed position and then reverse to the open position. In certain instances, the power back door closes, but produces a pop or clunking noise.

Owners of these vehicles have filed 236 complaints in the electrical category.

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