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June 20, 2018 Service bulletin

Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the power back door...

Toyota technical service bulletin ZG4_Toyota POL17 for 2008-2013 Toyota Highlander.

Bulletin number
ZG4_Toyota POL17
Component
Latches/locks/linkages: doors: latch
Summary
Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the power back door does not close properly. In some cases, the power back door may reach the fully closed position and then reverse to the open position. In certain instances, the power back door closes, but produces a pop or clunking noise.

Owners of these vehicles have filed 10 complaints in the locks category.

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