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August 7, 2018 Service bulletin

Some 2018 Explorer vehicles equipped with a 4G TCU modem may exhibit an Acquiring Signal message with a...

Ford technical service bulletin SSM 47451 for 2018 Ford Explorer.

Bulletin number
SSM 47451
Component
Equipment
Summary
Some 2018 Explorer vehicles equipped with a 4G TCU modem may exhibit an Acquiring Signal message with a loss of satellite radio reception while driving in unobstructed areas. If normal Workshop Manual (WSM) diagnosis and testing does not indicate a fault and no diagnostic trouble codes (DTCs) are stored, do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates. To assist with the investigation, use the Report A Vehicle Concern link at the bottom of the OASIS report and complete the form.

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