18097-03

Bulletin number

18097-03

Component

Electrical system: 12v/24v/48v battery

Summary

18097-03 - Customer Satisfaction Program (Service Procedure Revised). Certain vehicles may have a condition where the calibration will not detect the difference in the state of charge between the cell groups of the battery. This condition may not provide sufficient warning prior to a battery cell low voltage condition, which may result in a loss of propulsion. Only certain vehicles will experience the battery low voltage cell condition. Reprogram hybrid powertrain control module 2.

Owners of these vehicles have filed 114 complaints in the electrical category.