18125-01

Bulletin number

18125-01

Component

Electrical system: 12v/24v/48v battery

Summary

18125-01 - Customer Satisfaction Program (Service Procedure Revised). Certain vehicles may have a condition where the software will not detect the difference in the state of charge between the cell groups of the battery and over predict the indicated battery range. The current software may not provide sufficient warning prior to a battery cell low range condition, which may result in a loss of propulsion. Only certain vehicles will experience the battery low voltage cell condition. Reprogram hybrid powertrain control module 2.

Owners of these vehicles have filed 144 complaints in the electrical category.