Some vehicles may experience a creaking noise from the front shock absorber when going over bumps

Bulletin number

02-014-18-3503

Component

Suspension: front: shock absorber

Summary

Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. Upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. It may be found during maintenance or service opportunity without customer complaints. Mud and sand caught between the coil spring and the lower spring seat causes paint damage on the coil spring, resulting in rust holes and uneven force application. To correct this issue, the shape of the lower spring seat has been modified.

Owners of these vehicles have filed 8 complaints in the suspension category.