Dealer Package: June 22, 2018 A correction was made to the coverage parameters

Bulletin number

ZJA-Dealer Packa

Component

Air bags

Summary

Dealer Package: June 22, 2018 A correction was made to the coverage parameters. ? The owner notification schedule was updated. ? A sample of the Owner Letter has been attached to the Dealer Letter. Toyota has received reports indicating that a combination of high humidity, high temperatures and light intensity may cause the surface of the Dashboard (Instrument Panel) in some of the subject vehicles to become cracked and/or sticky over time. The Dashboard (Instrument Panel) is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first). However, because we at Toyota care about each customer?s ownership experience, Toyota is now offering a voluntary Customer Support Program that applies to cracked and/or sticky Dashboards (Instrument Panels) of covered vehicles as a result of heat, humidity, and light intensity, regardless of whether the vehicle is out of warranty. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

Owners of these vehicles have filed 187 complaints in the airbags category.