Dealer Package: June 25, 2018 Added warranty claim submission flowchart

Bulletin number

ZH7-Dealer Packa

Component

Structure

Summary

Dealer Package: June 25, 2018 Added warranty claim submission flowchart. See Appendix A. In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for Frame Corrosion on certain 2007 ? 2008 model year Tundra vehicles. On May 21, 2017, a settlement of claims in a class action lawsuit involving 2007 ? 2008 Toyota Tundra vehicles regarding frame corrosion was approved. This finally approved class action settlement includes inspection of the customer?s frame, and if the frames meet or exceed the Rust Perforation Standard based on the Court-ordered inspection criteria, the frame will be replaced at no cost to the customer. Toyota is currently preparing parts for frame replacement. This settlement will also include CRC (Corrosion Resistant Compound) application. Toyota is currently preparing parts for CRC application process. Once available, CRC application will be covered under a separate Limited Service Campaign (LSC), and will only be available for vehicles registered in the Cold Climate States1 that pass frame inspection criteria.

Owners of these vehicles have filed 117 complaints in the body category.