Exterior mirrors go to random position.

Bulletin number

B512916

Component

Visibility

Summary

EXTERIOR MIRRORS GO TO RANDOM POSITION. Mirror(s) is (are) exhibiting one of two distinct behaviors: A. Passenger side mirror does not adjust itself out of the automatic parking function back into previous position when switching from reverse back to drive. (Only apples to vehicles produced up until March 2016) B. One or both mirrors adjust themselves to a seemingly random position. This occurs usually when the vehicle is unlocked after sleep mode has been active. The mirror will go to a position usually downward and inward (default position from factory). Note: Causes are separate and unrelated. Situation A- Mirror motor electronics module software version. (Only apples to vehicles produced up until March 2016) Situation B- Unintentional actuation of seat-mounted memory switch (the switch on this vehicle is mounted in a position where a customer can inadvertently press it when entering or exiting the vehicle), or the Personal Profiles settings have not been set to the customer's preferred mirror and/or seat positions.

Owners of these vehicles have filed 21 complaints in the visibility category.