Shift Delay or Loss of Power in ""MAX eDrive"" Mode

Bulletin number

B123515

Component

Electrical system

Summary

"Shift Delay or Loss of Power in ""MAX eDrive"" Mode. In rare cases, when driving in ""MAX eDrive"" mode (LED on eDRIVE button lit up) and the highvoltage battery SOC is 100%, the following vehicle behavior may occur: ? A shift delay of up to 2 seconds when rolling slowly forward (for example at a traffic light). ? During acceleration, from speeds below 3 mph, there is a loss of power (about 2 seconds) shortly after reaching the 3 mph threshold. Note: There is no display of Check Control messages or corresponding fault codes. CAUSE Electrical Machine Electronics (EME) software."

Owners of these vehicles have filed 4 complaints in the electrical category.