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July 1, 2014 Service bulletin

Customer Care Package Software Update

BMW technical service bulletin 121614 for 2014-2015 BMW I3.

Bulletin number
121614
Component
Electrical system
Summary
Service Action: Customer Care Package Software Update. Through our quality control processes and customers' feedback, BMW has become aware of some intermittent, software-related deficiencies of Model Year 2014 BMW i3 vehicles. Specifically: On i3 REx vehicles, the Check Engine Light (CEL) may be illuminated without relevant faults stored. The CEL is not accompanied by any drivability, functionality, or emissions-related problems. On i3 BEV vehicles, the A/C system stops cooling the interior with the fault code 801130 (Heat Pump - general malfunction) stored in the IHKA module.

Owners of these vehicles have filed 12 complaints in the electrical category.

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