Check a VIN

October 5, 2018 Service bulletin

Some 2016-2018 Explorer vehicles built on or before 07-Aug-2018 may automatically switch from A/C to heat...

Ford technical service bulletin SSM 47570 for 2016-2018 Ford Explorer.

Bulletin number
SSM 47570
Component
Electrical system
Summary
Some 2016-2018 Explorer vehicles built on or before 07-Aug-2018 may automatically switch from A/C to heat and defrost after 1 minute during a remote start event when the customer expects the A/C to remain on. To resolve the concern, reprogram the heating, ventilation and air conditioning (HVAC) control module using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 19980 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Owners of these vehicles have filed 281 complaints in the electrical category.

Vehicles covered

VIN decoder

See the problems and recalls for an exact car

Buying a used Ford Explorer?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history