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October 5, 2018 Service bulletin

Third Row Seat Belt Buckle Retailer Inventory Retailer Announcement INFINITI is conducting a quality...

Infiniti technical service bulletin PC659 QX60 (L50) for 2017-2018 Infiniti QX60.

Bulletin number
PC659 QX60 (L50)
Component
Seat belts
Summary
Third Row Seat Belt Buckle Retailer Inventory Retailer Announcement INFINITI is conducting a quality action to inspect and, if necessary, replace the third row seat belt buckle bracket bolt(s). INFINITI is conducting this quality inspection as part of its investigation into a potential bracket assembly issue, and will use inspection results to confirm potential for affected vehicle outflow. What Retailers Should Do 1. Verify if vehicles currently in new retailer inventory are affected by this quality action using Service Comm or DBS National Service History ? Open Campaign I.D. PC659 - New vehicles in retailer inventory can also be identified through the attached VIN list or by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to IPSB 15-286 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to inspect any vehicles affected by this quality action: - If no immediate repair is needed, retailers may submit the applicable warranty claim for the action performed so it can be closed on Service Comm and release the vehicle. - If the inspection result is ?NG? (belt is loose) - Do not file a claim if the belt is loose. - Email the following information to: [email protected] - E-mail subject line: PC659 QX60 Seat Belt Buckle (3rd Row) - Attach Clear Pictures of the Complete Seat Belt Buckle that Pulled Out - Retailer Name: - Retailer Code: - Retailer Address: - VIN: - Contact Person Name: - Contact Person Phone Number: - Continue to HOLD the vehicle. NOTE: Nissan Field Quality will review the E-mail submissions within 48 hours of receipt and send the necessary repair instructions and claim information.

Owners of these vehicles have filed 3 complaints in the seat belts category.

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