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October 2, 2018 Service bulletin

This SKU is a front upper ball joint

Ford technical service bulletin DOR-S3J9G-11 for 2006-2010 Ford Explorer, 2006-2010 Mercury Mountaineer and 2007-2010 Ford Explorer Sport Trac.

Bulletin number
DOR-S3J9G-11
Component
Steering
Summary
This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. Excessive friction in the ball joint assembly may cause a perceptible increase in steering effort.

Owners of these vehicles have filed 56 complaints in the steering category.

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