Check a VIN

September 10, 2018 Service bulletin

Noisy, soft, spongy and/or bouncy ride quality while driving

Ford technical service bulletin SSM 47506 for 2017 Ford Expedition and 2017 Lincoln Navigator.

Bulletin number
SSM 47506
Component
Suspension
Summary
Some 2017-2018 Expedition/Navigator vehicles may experience a noisy, soft, spongy and/or bouncy ride quality while driving. This may be the result of a shock absorber that is leaking fluid. Engineering is currently investigating this concern. To assist with the investigation please use the Report a Vehicle Concern link at the bottom of the OASIS tab on the PTS website. Include detail on which shock absorber(s) appear to be leaking and if the vehicle is in for a repeat repair for this concern.

Owners of these vehicles have filed 3 complaints in the suspension category.

Vehicles covered

VIN decoder

See the problems and recalls for an exact car

Buying a used Ford Expedition?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history