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December 17, 2018 Service bulletin

Acquiring Signal message with a loss of satellite radio reception while driving in unobstructed areas

Ford technical service bulletin TSB 18-2358 for 2018-2019 Ford Explorer.

Bulletin number
TSB 18-2358
Component
Equipment
Summary
Some 2018-2019 Explorer vehicles built on or before 13-Nov-2018 equipped with a 4G telematics control unit (TCU) modem may exhibit an Acquiring Signal message with a loss of satellite radio reception while driving in unobstructed areas. Follow the Service Procedure steps to correct the condition.

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