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January 25, 2019 Service bulletin

Inability to control the volume from the rear volume control after an APIM replacement and/or reprogramming

Ford technical service bulletin SSM 47769 for 2016-2017 Ford Expedition and 2017-2018 Lincoln Navigator.

Bulletin number
SSM 47769
Component
Equipment
Summary
Some 2016-2017 Expedition/Navigator vehicles equipped with rear volume control may experience an inability to control the volume from the rear volume control after an APIM replacement and/or reprogramming. Reprogram the APIM using the standard programming method outlined in the Workshop Manual (WSM) Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

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